Setting up Email Account with Outlook 2003

1. Open Outlook 2003.
2. Select Tools > E-mail Accounts.

Outlook 2003 E-mail Set up - Step 1
3. On the E-mail Accounts wizard window, select "Add a new e-mail account" and click Next.

Outlook 2003 E-mail Set up - Step 2
4. For your server type, select "POP3" and click Next.

Outlook 2003 E-mail Set up - Step 3
5. On the Internet E-mail Settings (POP3) window, enter your information as follows:

Your Name
Enter your first and last name.

E-mail Address
Enter your e-mail address.

User Name
Enter your e-mail address, again

Password
Enter the password you set up for your e-mail account.

Incoming Mail Server (POP3)
Enter mail.yourdomain.com for your incoming mail server.

Outgoing Mail Server (SMTP)
Enter mail.yourdomain.com for your outgoing mail server.

Outlook 2003 E-mail Set up - Step 4

Important Note: Some Internet Service Providers (ISP's) require that you use THEIR outgoing SMTP server instead of mail.yourdomain.com. This will become apparent if you are unable to send e-mail after finishing this setup. In this case, please do the following:

  • If your ISP is Rogers Cable, the outgoing SMTP server should be: smtp.broadband.rogers.com... you may also be required to add your new email account to your Rogers/Yahoo email setup as a "third-party account". To do this, visit http://mail.yahoo.ca and login using your rogers e-mail account and password. Select "My Account" near the top of the screen. In the My Account area, look for "Alternate Email Information" and add your new email account to the list.
  • If your ISP is Bell Sympatico, the outgoing SMTP server should be: smtp1.sympatico.ca
  • If your ISP is none of the above or if you experience difficulties, call us at 1-800-231-1020
6.On the Internet E-mail Settings window, select the "Outgoing Server" tab.
7. Select "My outgoing server (SMTP) requires authentication."

Outlook 2003 E-mail Set up - Step 5
Note: if your ISP requires you to use an alternative SMTP server (see Step 5 above), then you will need to select "Log on using" and enter the User Name and Password for your account with the ISP (e.g. your rogers or sympatico email address).
8. Select the "Advanced" tab and change the "Outgoing server (SMTP)" port to 25 or 26.

Outlook 2003 E-mail Set up - Step 6
9. Press the "Test Account Settings" button. If you encounter an issue, please review the information you have entered. Contact us at 1-800-231-1020 if you cannot resolve the issue. If the Test Account Settings is successful, press Next.

Outlook 2003 E-mail Set up - Step 4
10. Click Finish.

Outlook 2003 E-mail Set up - Step 7